Product Support

From Product Maintenance and Cleaning Guides to Door Handing and Cam Charts, these support documents help you keep your hardware looking great and functioning properly.

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Product Maintenance

General product maintenance including how to care for the mechanics and finishes of our locks and hardware.

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Product Cleaning

Door hardware is one of the most frequently touched surfaces that require regular cleaning. Here are some do’s and don’ts on the best ways to sanitize hardware surfaces to help prevent the spread of disease, viruses and bacteria.

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Cam Charts

All Accurate locks use standard mortise cylinders with either a clover leaf cam (screw-on type supplied by Accurate) or a standard straight cam (supplied by others). Read more to determine which cam to use (based on the lock series).

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Handing Charts

View our Handing Charts to determine how to correctly specify your order.

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Cylinders, Cams + Collars

Accurate offers ILCO mortise cylinders in limited lengths and keyways, ILCO mortise thumb turn cylinders in limited lengths,ILCO Rim cylinders and cylinder collars.

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ARRA Statement

Accurate Lock & Hardware proudly manufactures locks and architectural hardware in the USA. As such, all products are considered “Manufactured goods”, “Produced in the United States”, meeting the requirements of the “Buy American” provisions included in the “American Recovery and Reinvestment Act” (ARRA Title XVI, Section 1605).

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Green Statement

At Accurate, sustainability is not an add-on—it’s a part of product development from the earliest design stage, ensuring that all products fundamentally integrate the principles inherent in sustainable manufacturing.

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Warranty, Terms + Conditions

Terms and conditions of sale, warranty and cancellation and return policy.

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